Great copywriting counts

06/02/2010 send to a friend
Ian Hills is founder of Purple Pilchard. He describes his agency as one ‘whose focus is working with premium, personality-packed underdog brands.’ In his work, Ian is amazed why so many businesses are prepared to pay for top design yet cut corners when it comes to copywriting. He shares his thoughts.
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In the food arena, brands like Dorset Cereals, Burts Crisps, Firefly & Innocent Drinks have shown only too well the merits of some well-crafted copy. Whether it’s their packaging, PR, support literature or website commentary, these are all great examples of brands which have the capacity not only to engage, but also to build more meaningful long-term relationships with their most ardent supporters.
Eloquent, assured copy can give any brand extra depth, be it talking with authority or adopting an impish sense of charm. In a world where long-term success is so often dependent upon building a distinct yet defendable loyalist following, a caring and engaging tone-of-voice can often help create a greater sense of accessibility and belonging, not to mention an aura of implied quality.
Stand out rather than fit in
Much of the success of Enterprise Nation members is undoubtedly down to the distinct, often appealing personalities of its founders. Great copywriting provides the perfect vehicle for ensuring that the same warmth and likeability permeates through every available communication channel.
Great copywriting can provide the perfect tool for wrong footing a much larger yet painfully predictable competitor whose obsession with conforming and playing safe is often its undoing. Copy that reflects the provenance, personalities and frank heartfelt opinions of its founders are just some of the ways that even the smallest start-up can secure real stand-out on a shoe-string budget.
It’s also worth pointing that whilst many businesses start out with the right intentions with regards to copy, over time they feel an irresistible urge to adopt what they perceive to be a more polished tone.
My advice would be to stick with what helps you stand out as opposed to what allows you to fit in. There’s absolutely nothing wrong with speaking a little differently from the crowd as long as what you say is said succinctly with integrity and conviction.
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Comments
Author: Adam Banks
Date: 06/02/2010
Comment: Very true. Nothing shouts "ignore me" like copy that's been written by someone trying to match all the other copy they've read. A list of buzzwords linked by clichés is not good copy.
Do remember, at the same time, that having heartfelt opinions and a strong personality doesn't make you a copywriter. Surprisingly few people can write copy that's even acceptable (that is, not full of basic errors), let alone brilliant: it's a specialist skill.
Try to work with a copywriter who can preserve and project your unique tone of voice. It really will make a big difference to the way potential customers see you.
(Full disclosure: yes, I'm a copywriter!)
Website: www.adambanks.com